The Cogeus solution is designed to measure, improve, and benefit from the customer experience with the help of artificial intelligence.
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"Grâce à Cogeus nous sommes passés sur Trustpilot de 3,2 à 4,4 en 24h tout en reprenant la main sur nos clients déçus !"
"Pouvoir rappeler les clients déçus nous à permis de récupérer 70% de nos clients frustrés !"
"Comprendre l'expérience client au sein de nos établissements est devenu un jeu d'enfants !"
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Take back control of dissatisfaction and retain your customers.
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Let the voices of your customers inform your strategic decisions.
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Build an irresistible online reputation to become the obvious choice.
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Capture authentic video testimonials from your happiest customers.
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Take back control of dissatisfaction and retain your customers.
Ask all of your customers what disappointed them and what you should improve on. Collect valuable data and contact your detractors again before it's too late.
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70% of customers say they won back after a response in less than 24 hours.
Target themes that make sense in your industry and for your products.
Pouvoir rappeler les clients déçus nous à permis de récupérer 70% de nos clients frustrés !
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Laissez la voix de vos clients éclairer vos décisions stratégiques.
Comprendre l'expérience client au sein de nos établissements est devenu un jeu d'enfants !
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Build an irresistible online reputation to become the obvious choice for your customers.
Turn your most satisfied customers into ambassadors by redirecting them to reviews on your platforms like Google, Trustpilot or Tripadvisor.
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Boost customer engagement by motivating them to leave a review through mini contests and gifts.
Our solution is compatible with more than 25 review platforms, including Google and Trustpilot.
Grâce à Cogeus nous sommes passés sur Trustpilot de 3,2 à 4,4 en 24h !
Capturez des témoignages vidéo authentiques de vos clients les plus satisfaits.
Video testimonials from authentic customers are the most powerful asset to convert to purchase.
Highlight authentic customer feedback with our widgets to speed up the purchase process.
Allow all of your teams to harness the power of authenticity.
Cogeus nous a permis de récolter un an de communications en un week-end !
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